I’m excited to announce that pacIT has today been awarded the prestigious and globally recognised ISO 9001:2015 Accreditation. This quality management framework ensures that set standards adhered to throughout our business, and demonstrates our commitment to continuous improvement. The processes we have implemented over the previous months have ensured that all our suppliers and vendors are vetted to the highest standards, that our processes are quality focused, and that the end result is our customers have the best experience possible from an IT company and the best customer satisfaction.
We have over 20 years of experience in the industry. Implementing a great quality assurance system, positions us firmly in the top tier of IT companies in and around Hampshire. It doesn’t stop there though. Customer feedback is collected on a regular basis, and all of our support emails invite customers to offer their thoughts around how we are performing as a company.
Our processes are audited internally on a quarterly basis, with annual inspections from an independant external auditor. Having implemented a “Right First Time” ethos into our business, we will maintain this standard for many years to come.
Mat Stocks – Managing Director